Privacy Policy

At Nova Byte, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Last updated: November 2025

Nova Byte

Phone: +44 20 3118 9600

Information We Collect

We may collect information about you in various ways. The information we collect includes:

  • Personal Data: Information you provide when contacting us, such as your name, email address, and any details you share about your project or inquiry
  • Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, time spent on pages, and other diagnostic data
  • Cookies and Tracking: We use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can control cookie preferences through our Cookie Policy

How We Use Your Information

We use the information we collect for various purposes:

  • To respond to your inquiries and provide customer support
  • To communicate with you about our services and project updates
  • To improve and optimize our website and services
  • To analyze usage patterns and enhance user experience
  • To comply with legal obligations and protect our rights
  • To send marketing communications if you have opted in to receive them

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: You have given explicit consent for us to process your personal data for specific purposes
  • Contractual Necessity: Processing is necessary to fulfill our contractual obligations to you
  • Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services
  • Legal Compliance: Processing is necessary to comply with legal obligations

Data Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: We may share your data with third-party service providers who assist us in operating our website and conducting our business
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or part of our business
  • Legal Requirements: When required by law or to protect our rights, property, or safety
  • With Your Consent: We may disclose your information for any other purpose with your consent

Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection practices
  • Monitoring and logging of system activities

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  • Contact form data is retained for up to two years for communication purposes
  • Analytics data is typically retained for 26 months
  • Project-related information is retained for the duration of the engagement and up to seven years thereafter for legal compliance
  • Marketing data is retained until you withdraw consent or request deletion

Your Data Protection Rights

Under data protection law, you have rights including:

  • Right to Access: You can request copies of your personal data
  • Right to Rectification: You can request correction of inaccurate or incomplete data
  • Right to Erasure: You can request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: You can request limitation of how we use your data
  • Right to Data Portability: You can request transfer of your data to another organization
  • Right to Object: You can object to processing of your personal data in certain situations
  • Right to Withdraw Consent: You can withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within one month.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you visit.

We may use third-party analytics and advertising services. These services may collect information about your use of our website to help us improve our services and deliver relevant content.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country where data protection laws may differ. By using our website, you consent to the transfer of information to the United Kingdom and other countries. We ensure appropriate safeguards are in place for international data transfers.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: